Effective Date: 1 April 2026

At Words to Wander, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and English language services.

1. Information We Collect

We collect information to provide you with the best possible learning experience.

Contact Data: Name, email address, and time zone.
Learning Data: Language proficiency level, lesson goals, and notes from our sessions.
Billing Data: We use third-party processors (like Stripe). We do not store your credit card numbers on our servers.
Technical Data: Your IP address and browser type, collected via cookies to help our site function properly.

2. How We Use Your Information

We use your data strictly for the following:

Scheduling and conducting English sessions.
Processing payments for your classes.
Sending you lesson materials or administrative updates.
Complying with U.S. tax and legal obligations.

3. How Data Flows in Your Learning Journey

To help you understand how your information moves through our services, refer to the flow below:

4. Third-Party Service Providers

To deliver our services, we share specific data with trusted partners:

Video Conferencing: [e.g., Zoom or Google Meet] for our live sessions.
Payment Gateway: [e.g., Stripe] to process tuition securely.
Email Services: [e.g., Mailchimp] to send you class reminders.
We do not sell, rent, or trade your personal information to third parties.

5. Global Privacy Rights (GDPR & CCPA/CPRA)

Regardless of where you live, we provide you with the following rights:

The Right to Access: You can ask for a copy of the data we have about you.
The Right to Correction: You can ask us to update or fix any information.
The Right to Erasure: You can ask us to delete your account and personal data at any time.

6. Children’s Privacy (COPPA)

Our services are intended for adults and students over the age of 13. We do not knowingly collect data from children under 13 without verifiable parental consent. If you are a parent and believe we have collected data from your child, please contact us immediately.

7. International Data Transfers

Words to Wander, LLC is based in the United States. By using our services, you understand that your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your home country.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Words to Wander, LLC
Email: info@wordstowander.com
Address: 301 S McDowell St Suite 125-1462, Charlotte, NC 28204